Effective Date: 10/26/2024

Last Updated: 10/26/2024

State College Eye Care is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you register for 10DLC (10-Digit Long Code) messaging services and outlines your rights regarding your personal information.

1. Information We Collect

When you register for 10DLC services, we may collect the following types of information:

• Personal Information:

  • Name, email address, phone number.

• Campaign Information:

  • Messaging use case details, sample message templates, and target audience descriptions.

2. How We Use Your Information

We use the information collected for the following purposes:

• 10DLC Registration:

  • Registering your business with The Campaign Registry (TCR) and mobile carriers for A2P messaging services.

• Compliance:

  • Ensuring adherence to carrier guidelines, regulations, and messaging best practices.

• Fraud Prevention:

  • Verifying your identity and protecting against unauthorized use of services.

• Service Delivery:

  • Providing technical support, resolving issues, and improving our services.

3. How We Share Your Information

We may share your information with:

• The Campaign Registry (TCR):

  • To process your 10DLC registration and campaign approvals.

• Mobile Network Operators:

  • For compliance verification and campaign management.

• Third-Party Service Providers:

  • For services such as data storage, identity verification, and compliance monitoring.

• Law Enforcement or Regulators:

  • When required by law or to protect our legal rights.

We do not sell your information to third parties.

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. When data is no longer required, we securely delete or anonymize it.

5. Your Rights

You have the following rights regarding your information:

• Access and Update:

  • Request access to or updates to your personal data.

• Deletion:

  • Request deletion of your data, subject to regulatory retention requirements.

• Objection and Restriction:

  • Object to certain processing or request restrictions on your data.

To exercise your rights, please contact us at 814-234-6060.

6. Data Security

We implement robust security measures to protect your data, including:

• Encryption of sensitive data in transit and at rest.

• Regular security assessments and monitoring.

• Restricted access to data based on roles and responsibilities.

7. International Data Transfers

If you access our services from outside [Insert Region, e.g., the United States], your data may be transferred and processed in the United States or other jurisdictions. We ensure appropriate safeguards are in place for cross-border data transfers.

8. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date." We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

State College Eye Care

611 University Dr. Ste. 111

State College, PA 16801

814-234-6060